Effective Date: April 14, 2025
Introduction
At Klone (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform, mobile application, and related services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect:
(a) Information You Provide to Us
- Name, email address, phone number, billing address
- Company information, industry, and team size
- Login credentials and account preferences
- Any data you input into the CRM (e.g., contacts, notes, files)
(b) Automatically Collected Information
- IP address, device type, browser type, and operating system
- Usage data such as pages visited, features used, and time spent
- Cookies and similar technologies (see section 6)
(c) Third-Party Sources
- Public databases, marketing partners, or integration platforms you connect to Klone (e.g., Google, Stripe)2. How We Use Your Information- Provide, maintain, and improve our Services
- Customize your user experience and offer support
- Process payments and manage billing
- Send transactional and promotional emails
- Analyze usage trends and improve platform functionality
- Comply with legal obligations
2. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers that assist us with hosting, analytics, payment processing, or email delivery
- Third-party Integrations (only when you authorize them, e.g., Gmail, Stripe, Zapier)
- Affiliates or subsidiaries for internal business purposes
- Law enforcement or government authorities when required by law
- In the event of a merger or acquisition, your data may be transferred to the acquiring entity
3. Data Retention
We retain your personal information for as long as your account is active or as necessary to comply with our legal obligations, resolve disputes, or enforce agreements. You may request deletion of your data by contacting us at support@getklone.com.
4. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Object to or restrict processing
- Export your data in a structured format
You can manage your preferences by logging into your account or contacting us directly.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You may disable cookies in your browser settings, but this may affect your use of some features.
6. Data Security
We implement industry-standard technical, administrative, and physical safeguards to protect your data. While no system is 100% secure, we take reasonable measures to ensure your information is protected.
7. International Users
If you are accessing our Services from outside the United States, please note that your data may be transferred, processed, and stored in the United States or other countries where we or our service providers operate.
8. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform. Continued use of the Services after changes are made constitutes your acceptance.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
support@getklone.com
